For technical support, contact or call 1-800-274-4076 (+1 805 619 4515 from outside the US) between 9 AM and 5 PM Pacific time.  Please be sure to let us know what product you're inquiring about, e.g., Hyperion Hoop, Hyperion Lite, SpinFx Phoenix hoop, Hyperion Phoenix hoop, or Hyperion Poi.

Please don't send in hoops or poi for repair without contacting us first.  If we've already advised you to send your hoop in or for routine services like retubing and resizing, please see the links below for the return form and packing instructions

Return Form

Packing Instructions

PDF versions of our hoop and poi manuals can be found in the downloads section.