Your Hyperion hoop or 2018 Phoenix hoop comes with a 2-year warranty that covers just about everything except tubing breaks, battery wear, and water damage. You may purchase additional coverage at $49/year, any time up to one month after the end of your original warranty coverage. If the original warranty has been expired for longer than a month, please contact us to check first (firstname.lastname@example.org).
This warranty extension is a continuation of the terms of the original warranty. You can check out the warranty on the Support page of our main website (scroll down).
No shipping is required for this item, so if this is all you're ordering, make sure you choose the 'no shipping required' option at checkout. And if you're not the original owner of the hoop, or you've ordered more than one hoop, please make sure you include the hoop's serial number or unique name in your order comments so we can update our records.
Unfortunately we are unable to offer extended warranties for pre-2018 model Phoenix hoops.